Meera Venugopal
About Meera Venugopal
Meera Venugopal is an Engagement & Operations Coordinator at KPMG Australia, where she has worked since 2020. She holds a Bachelor's Degree in Electrical and Electronics Engineering from Toc-H Institute of Science and Technology and has extensive experience in customer service and operations across various companies in Australia, India, and the UAE.
Work at KPMG Australia
Meera Venugopal has been serving as an Engagement & Operations Coordinator at KPMG Australia since 2020. In this role, she provides technical support and guidance for KPMG's engagement accounting and risk management systems. She coordinates meetings with key stakeholders and offshore teams to discuss project and business delivery status. Additionally, she facilitates corrections and adjustments to billing and collections for assigned engagement teams. Meera also manages key performance indicators and monitors investments for engagement teams, contributing to the overall efficiency of operations.
Education and Expertise
Meera Venugopal earned her Bachelor’s Degree in Electrical and Electronics Engineering from Toc-H Institute of Science and Technology in Arakunnam, completing her studies from 2006 to 2010. This educational background provides her with a strong technical foundation that supports her current role in operations and engagement coordination.
Background in Customer Service and Administration
Meera has a diverse background in customer service and administration. She worked as a Customer Service Consultant at BMW Sydney for three months in 2019. Prior to that, she held the position of Office Administrator and Customer Service Executive at AL Nabooda Automobiles LLC in Dubai from 2015 to 2017. Additionally, she served as a Customer Service & Supply Chain Coordinator at METROMED INC for four months in 2018, also in Dubai. These roles have equipped her with valuable skills in customer relations and operational support.
Experience at Cognizant Technology Solutions
Meera Venugopal has significant experience with Cognizant Technology Solutions, where she worked as a Senior System Executive from 2013 to 2014 and as a System Executive from 2011 to 2013 in Bengaluru, India. During her tenure, she developed her technical skills and contributed to various projects, enhancing her expertise in system operations and support.
Training and Development Initiatives
In her current role at KPMG, Meera leads training sessions aimed at upskilling new employees. She contributes to improving business process best practices, demonstrating her commitment to professional development and operational excellence within her team.