Neil Wilcox
About Neil Wilcox
Neil Wilcox is a Senior Customer Service Analyst - Technical at KPMG Australia, where he has worked since 2012. He previously held positions at RCI Pacific and KPMG Australia, and he studied Information Technology at the Australian College of IT.
Work at KPMG Australia
Neil Wilcox has been employed at KPMG Australia since 2012, where he serves as a Senior Customer Service Analyst - Technical. In this role, he has accumulated over a decade of experience in customer service analysis, focusing on technical solutions. Prior to his current position, he worked at KPMG Australia as a Customer Service Analyst - Technical from 2010 to 2012, gaining valuable insights and skills in customer support and technical analysis.
Previous Experience at RCI Pacific
Before joining KPMG Australia, Neil Wilcox worked at RCI Pacific as a Network Administrator from 2007 to 2009. During his two years in this role, he managed network systems and ensured operational efficiency. This experience contributed to his technical expertise and understanding of network management.
Education and Expertise
Neil Wilcox completed his education at Macquarie Boys Technology High School. He furthered his studies at the Australian College of IT, where he achieved a Certificate IV in Information Technology in 2005. This formal education laid the foundation for his career in technical customer service and network administration.
Career Development
Neil Wilcox has demonstrated a commitment to professional growth throughout his career. His transition from a Network Administrator at RCI Pacific to a Senior Customer Service Analyst - Technical at KPMG Australia reflects his ability to adapt and expand his skill set in the technology and customer service sectors.