Olga Ntentis
About Olga Ntentis
Olga Ntentis serves as the Technical Delivery Support Manager at KPMG Australia, a position she has held since 2020. With extensive experience in service delivery and IT management, she has previously worked at IBM in various roles, including Service Delivery Manager and Help Desk Manager.
Work at KPMG Australia
Olga Ntentis has been serving as the Technical Delivery Support Manager at KPMG Australia since 2020. In this role, she provides Level 2 support for applications developed by KPMG’s Innovation, Solutions and Ventures Team. She acts as a key point of contact for service management, ensuring that technical delivery processes align with organizational standards. Her responsibilities include supporting key projects and serving as a Subject Matter Expert on technical governance and support.
Previous Experience at IBM
Olga Ntentis has extensive experience at IBM, where she held various roles over several years. She worked as a Service Delivery Manager for RACV from 2010 to 2013 and for Toyota from 2009 to 2010. Additionally, she served as a Delivery Project Executive for FIS/Mercedes from 2013 to 2016. Her earlier roles included Help Desk Manager for Southcorp and ING, and Service Delivery Manager for EBS, contributing to her comprehensive background in service management.
Experience at Interactive Pty Ltd
From 2017 to 2018, Olga Ntentis worked at Interactive Pty Ltd as the ITIL Practice Manager - Service Management. In this position, she focused on implementing ITIL practices to enhance service management processes. Her tenure at Interactive contributed to her expertise in aligning IT services with business needs and improving operational efficiency.
Education and Background
Olga Ntentis completed her education at Highett High School. Her academic background laid the foundation for her career in technical delivery and service management. Throughout her professional journey, she has developed a strong understanding of IT service management principles and practices.