Rob Mulligan
About Rob Mulligan
Rob Mulligan is a Senior Manager in Business Excellence & Transformation at KPMG Australia, where he has worked since 2017. He has extensive experience in operational management and business improvement, having held positions at Royal Mail, Bibby Financial Services, and Scottish Pacific in both the UK and Australia.
Work at KPMG Australia
Rob Mulligan has been employed at KPMG Australia as a Senior Manager in Business Excellence & Transformation since 2017. In this role, he is part of a team that utilizes global centres of excellence to enhance client deliverables. His focus includes driving operational efficiency through innovative technology enablement and large-scale internal transformation projects.
Previous Experience in Operations Management
Before joining KPMG, Rob Mulligan worked at Royal Mail as an Operations Manager from 2008 to 2012. During his four years in this role, he managed operations in the North West and Shropshire regions of the UK. This position provided him with foundational experience in managing complex operational processes.
Business Improvement Roles
Rob Mulligan held the position of Business Improvement Manager at Bibby Financial Services from 2013 to 2015 in Sydney, Australia. He continued in a similar role at Scottish Pacific (BFS) Pty Ltd from 2016 to 2017. In these positions, he focused on enhancing business processes and operational efficiencies.
Education and Expertise
Rob Mulligan studied at the University of Hull, where he earned a BA in Business with Professional Experience, achieving a 2:1 classification from 2004 to 2008. He has expertise in Lean Six Sigma (DMAIC) and AGILE methodologies, which he applies to drive operational efficiency in his current and previous roles.
Client Services and Business Development Experience
Prior to his role as Business Improvement Manager at Bibby Financial Services, Rob worked as a Client Services Manager and Business Development Manager from 2012 to 2013 in Liverpool and Bradford, UK. This experience contributed to his understanding of client relations and business growth strategies.