Sarah Cleveland
About Sarah Cleveland
Sarah Cleveland is a Learning Relationship Manager at KPMG Australia, specializing in partnerships and customer service within the learning services industry. With over nine years of experience in higher education, she has held various roles at Swinburne University of Technology and other organizations.
Work at KPMG Australia
Sarah Cleveland has been employed at KPMG Australia since 2022 as a Learning Relationship Manager. In this role, she focuses on global leadership in learning transformation, contributing to the development and management of learning services. Her position involves fostering partnerships and enhancing customer service within the organization.
Experience in Higher Education Sector
Sarah Cleveland has over nine years of experience in the higher education sector, primarily in relationship management and business administration. She has held various positions at Swinburne University of Technology, including Manager of Collaboration and Partnerships, Events and Project Officer, and Exams and Assessments Officer. Her tenure at Swinburne spanned from 2012 to 2022.
Educational Background
Sarah Cleveland studied at Swinburne University of Technology, where she earned a Bachelor of Business (B.Bus) with a focus on Public Relations and Marketing from 2010 to 2014. Additionally, she attended Okanagan College for 11 months in 2011, furthering her education in a relevant field.
Previous Roles and Responsibilities
Before her current role at KPMG Australia, Sarah Cleveland held several positions at Swinburne University of Technology. She worked as an Events Officer from 2012 to 2013, an Administrator from 2013 to 2014, and as an Exams and Assessments Officer for a brief period in 2014. She also served as the Manager of Collaboration and Partnerships from 2017 to 2022, overseeing various initiatives and projects.
Early Career Experience
In the early stages of her career, Sarah Cleveland worked as a Barista at Muzz Buzz Franchising Pty Ltd from 2009 to 2012 and as a Library Officer at Monash Public Library Service during the same period. These roles provided her with foundational customer service skills that have been beneficial in her subsequent positions.