Sharon Cody
About Sharon Cody
Sharon Cody is a Director at KPMG Australia, specializing in purpose activation and customer-led strategy since 2021. With previous roles at EY and IBM, she is known for fostering inclusive teams and leading large-scale transformation programs.
Work at KPMG Australia
Sharon Cody has served as a Director at KPMG Australia since 2021. Based in Melbourne, Victoria, she focuses on purpose activation and customer-led strategy and innovation. In her role, she leads design teams for large-scale transformation programs and service design initiatives. Her work involves helping clients connect with their purpose and aligning their strategies to achieve sustainable long-term value.
Previous Experience at EY
Prior to her current role, Sharon Cody worked at EY as the Customer Strategy and Design Director from 2017 to 2021. During her four years at EY in Melbourne, she contributed to the development of customer-focused strategies and design initiatives that enhanced client engagement and satisfaction.
Career at IBM Global Business Services
Sharon Cody spent nine years at IBM Global Business Services, where she held the position of Senior Managing Consultant from 2005 to 2014 in London. Her tenure involved leading various consulting projects that focused on customer strategy and service design, contributing to significant organizational transformations.
Education and Training
Sharon Cody has pursued education in design and user experience. She studied at Naked Ambition and IDEO, focusing on design strategy and innovation. Additionally, she completed a User Experience Design program at General Assembly in 2016. Her educational background supports her advocacy for person-centered design and innovation.
Leadership and Advocacy
Sharon Cody is known for fostering inclusive and diverse teams, enabling individuals to reach their potential. She manages teams through complex problem-solving processes and emphasizes creativity in her leadership approach. She advocates for person-centered design by integrating the voices of individuals with lived experiences into organizational strategies.