Sibel Sekerci
About Sibel Sekerci
Sibel Sekerci is a Transformation Manager at KPMG Australia, with a background in operations management and team leadership across various organizations including Datacom and Westpac. She holds a Certificate IV in Leadership and Management and has a proven track record in employee engagement and operational excellence.
Work at KPMG Australia
Sibel Sekerci has been employed at KPMG Australia since 2021, currently holding the position of Transformation Manager. In this role, she focuses on driving organizational change and enhancing operational efficiency. Prior to her current position, she worked at KPMG as Operations Manager from 2018 to 2021, where she contributed to various projects aimed at improving service delivery and operational standards.
Previous Experience at Datacom
Sibel Sekerci worked at Datacom in various capacities from 2015 to 2018. She served as Operations Manager for the Australian Taxation Office for two years and later for Service NSW for one year. During her tenure, she successfully exceeded business objectives and KPIs, and played a significant role in mentoring employees for leadership roles, aiding in succession planning for business expansions.
Career at Westpac
Sibel Sekerci's career at Westpac spanned from 2008 to 2015. She held multiple roles including Contact Center Agent, Team Leader, and Team Manager. Notably, she achieved an Employee Advocacy Score of 40 in 2014, significantly surpassing the target of 10. Additionally, she delivered a 90% People Leader Index in the same year, exceeding the target of 82%.
Education and Qualifications
Sibel Sekerci studied at the Australian College of Commerce & Management, where she obtained a Certificate IV in Leadership and Management. She completed her secondary education at Birrong Girls High School, achieving Year 12 from 2001 to 2006. Her educational background supports her expertise in leadership and management within her professional roles.
Achievements in Employee Engagement
Throughout her career, Sibel Sekerci has demonstrated a strong commitment to employee engagement. She delivered the highest employee engagement score in her business in 2018, achieving a score of 4.26 out of 5.00. Additionally, she achieved a 90% Employee Engagement score in 2016, surpassing the IBM norm of 75%. Her efforts in implementing continuous improvement initiatives using Six Sigma/Lean principles resulted in financial benefits exceeding $200,000 in 2014.