Tommy Samg
About Tommy Samg
Tommy Samg is a Manager and Salesforce Lead Application Consultant at KPMG Australia, with a background in customer experience and sales processes. He has held various roles at Techtronic Industries and has academic qualifications in Marketing and Information Technology.
Work at KPMG Australia
Tommy Samg currently serves as a Manager - Salesforce Lead Application Consultant at KPMG Australia. He has been in this role since 2021, contributing to various projects and initiatives within the organization. His expertise in Salesforce applications supports KPMG's commitment to delivering effective solutions for clients. The position involves leading teams and managing client relationships to enhance customer experiences through technology.
Previous Experience at Techtronic Industries
Before joining KPMG, Tommy Samg worked at Techtronic Industries (TTI) in several roles. He served as Customer Experience - Sales Process Lead from 2018 to 2020, where he focused on improving sales processes in Melbourne, Australia. Prior to that, he was a Sales Analyst (Salesforce Administrator) from 2015 to 2018, and later transitioned to Customer Experience Manager - Sales & Service for 11 months in 2020. His roles at TTI involved enhancing customer engagement and optimizing sales strategies.
Education and Expertise
Tommy Samg holds a Bachelor’s Degree in Marketing from RMIT University, where he studied from 2011 to 2014. He is also pursuing a Master of Information Technology at Monash University, expected to complete in 2024. His educational background provides a solid foundation in both marketing and technology, enabling him to integrate these fields effectively in his professional roles.
Early Career at ANL Container Line Pty Ltd
Tommy Samg began his career as a Commercial Coordinator (Co-Op) at ANL Container Line Pty Ltd from 2013 to 2014. This role provided him with initial exposure to commercial operations and coordination, contributing to his understanding of business processes. His experience at ANL set the stage for his subsequent roles in sales and customer experience.