Debanko Mukherjee
About Debanko Mukherjee
Debanko Mukherjee is an Associate Director at KPMG India with over 14 years of experience in operations management, project management, and customer relationship management across various industries. He has held leadership roles at several prominent companies, including HP, Oracle, and HSBC, and has a background in banking operations and supply chain management.
Work at KPMG India
Debanko Mukherjee currently holds the position of Associate Director at KPMG India. His role involves leveraging his strategic understanding of business processes to enhance customer satisfaction while driving revenue growth and cost savings. He focuses on client and customer relationship management, ensuring effective cross-functional coordination within the organization.
Professional Experience
Debanko Mukherjee has over 14 years of experience across various sectors, including BFSI, US Healthcare, Global Order Management & Supply Chain, Customer Support, and Recruitment. Prior to his current role, he served as Business Head at JoulestoWatts Business Solutions Pvt Ltd from 2020 to 2022, and as Senior Manager at HP from 2017 to 2020. His earlier positions include Operations Manager at Oracle and Service Delivery Manager at Cognizant.
Education and Expertise
Debanko Mukherjee specializes in operations management, focusing on contact centre operations, order management, and supply chain processes. He possesses expertise in banking operations, particularly in KYC & CDD, credit card, and retail banking operations. His skills encompass project management, relationship management, change management, and quality management.
Background
Debanko Mukherjee has a background as an ex-National level cricketer, which has contributed to his strong sense of teamwork and high energy levels. This background supports his professional capabilities in leadership, innovation, and effective communication, which are essential in his roles throughout his career.
Achievements in Operations Management
Throughout his career, Debanko Mukherjee has demonstrated a proven track record in process management and improvement. His strategic approach to problem-solving is viewed as a key contribution to organizational success, reflecting his commitment to enhancing operational efficiency and client satisfaction.