Pallavi Singhal

Pallavi Singhal

Sr. Associate Director – COO Hr @ KPMG India

About Pallavi Singhal

Pallavi Singhal serves as the Sr. Associate Director – COO HR at KPMG Global Services, bringing over two decades of experience in strategic leadership and operational roles within top-tier global companies. She is known for her expertise in transforming organizational culture and enhancing employee engagement through strategic HR initiatives.

Current Role at KPMG Global Services

Pallavi Singhal serves as the Senior Associate Director – COO HR at KPMG Global Services (KGS). In this role, she oversees communication from the CHRO desk, managing campaigns, announcements, and policy-related changes. She is responsible for space management for the HR function across multiple locations and ensures timely demand forecasting. Additionally, she collaborates closely with CoE Leaders to build budgets and track financial outflows. Her leadership supports strategic HR initiatives for an organization with an employee strength of up to 15,000.

Previous Experience at KPMG Global Services

Pallavi Singhal has held multiple positions at KPMG Global Services (KGS) prior to her current role. She worked as Associate Director – Pursuits Management from 2014 to 2016 and as Associate Director - Campus Strategy Lead from 2016 to 2018, both in Gurgaon. Additionally, she served as Manager – Operations Account Management Support from 2011 to 2014. Her tenure at KPMG has spanned over five years, during which she contributed to various strategic initiatives.

Career Background in Other Organizations

Before joining KPMG, Pallavi Singhal gained experience at several prominent organizations. She worked at Deloitte as a Trainee from 2000 to 2002 and at Ernst & Young as Manager - Assurance Operations from 2008 to 2011. Her earlier roles include positions at Genpact as Assistant Manager - Learning and Development and at IBM Daksh India Private Limited as Senior Process Trainer. She also worked as a Credit Analyst at American Express from 2004 to 2005.

Education and Professional Development

Pallavi Singhal holds a Post Graduate Diploma in Business Management (PGDBM) in Finance from the Institute of Management Studies, which she completed from 2002 to 2004. She furthered her education with an Executive Program in HR Analytics from the Indian Institute of Management, Lucknow, from 2022 to 2023. Her foundational education was completed at Loreto Convent from 1989 to 1996.

Achievements in Human Capital Management

Pallavi Singhal is recognized for her ability to transform organizational culture and enhance employee engagement through strategic HR initiatives. She has over two decades of experience in strategic, global leadership, and operational roles with top-tier global MNCs. Her proven track record includes setting up and leading large-scale operations from scratch across various lines of business, demonstrating her capability to drive the organization forward by changing the Human Capital agenda.

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