Somnath Chakraborty
About Somnath Chakraborty
Somnath Chakraborty is a Customer Relationship Management Specialist with nearly 12 years of IT experience, specializing in CRM consulting and Dynamics CRM capabilities. He holds a Bachelor of Technology in Electrical and Electronics Engineering from KIIT University and has held various roles at Wipro Limited before joining KPMG Global Services.
Work at KPMG Global Services
Somnath Chakraborty currently serves as a Customer Relationship Management Specialist at KPMG Global Services (KGS). His role involves leveraging his extensive experience in CRM to enhance client relationships and optimize IT operations. He has been with KGS since 2021, contributing to various projects that focus on improving customer engagement and satisfaction.
Experience at Wipro Limited
Somnath Chakraborty has a significant tenure at Wipro Limited, where he held multiple positions over several years. He began as a Project Engineer from 2008 to 2012 in Kolkata, India, and later advanced to roles such as Application Support Manager from 2015 to 2019 in the Greater Minneapolis-St. Paul Area. His career at Wipro included positions as Project Manager from 2019 to 2021 and Project Lead from 2014 to 2015, showcasing his growth and expertise in CRM consulting.
Education and Expertise
Somnath Chakraborty earned a Bachelor of Technology (B.Tech.) in Electrical and Electronics Engineering from KIIT University, studying from 2004 to 2008. His educational background laid the foundation for his nearly 12 years of experience in the IT sector, with a specialization in CRM capabilities and project life cycle execution.
CRM Project Life Cycle Execution
Somnath Chakraborty possesses a comprehensive understanding of the CRM project life cycle. His expertise includes requirements gathering, design, development, review, documentation, testing, and deployment. This knowledge enables him to effectively manage CRM projects and deliver solutions that meet client needs.