Lucas Tan
About Lucas Tan
Lucas Tan is a Customer Support Engineer at Kratos Defense and Security Solutions in Singapore, where he has worked since 2020. He holds a Bachelor of Engineering in Electrical and Electronics Engineering from National Taiwan University and has a diverse background in engineering, marketing, and customer support.
Work at Kratos Defense and Security Solutions
Lucas Tan has been employed as a Customer Support Engineer at Kratos Defense and Security Solutions since 2020. He has worked in this role for four years in Singapore. His responsibilities include collaborating with project teams to analyze and develop solutions for complex system problems related to fielded equipment. He effectively communicates with customers and internal teams to meet expectations and provide solutions, particularly in maintaining satellite monitoring and control systems.
Education and Expertise
Lucas Tan holds a Bachelor of Engineering (BE) in Electrical and Electronics Engineering from National University of Singapore, which he completed in 2018. He also earned a Bachelor of Engineering (BE) in Electrical and Electronics Engineering from National Taiwan University in 2017. Prior to his university education, he obtained a Diploma in Electrical and Electronics Engineering from Singapore Polytechnic, completing his studies in 2013. His educational background equips him with a strong foundation in engineering principles and practices.
Professional Background
Before joining Kratos Defense and Security Solutions, Lucas Tan held various positions in different organizations. He worked as a Test/Product Engineer at ASE Group Global from 2019 to 2020. Prior to that, he served as a Marketing Director at NUS Cultural Activities Club and NUS CAC+US from 2016 to 2018. He also gained experience as a Financial Advisor at GREAT EASTERN and as a Substitute Teacher at the Ministry of Education, Singapore, contributing to his diverse professional background.
Technical Skills and Experience
Lucas Tan has developed technical skills in configuring and troubleshooting SQL Server-related issues. His experience includes working closely with project teams to address complex system problems and providing effective solutions. His role as a Customer Support Engineer involves maintaining satellite monitoring and control systems, showcasing his ability to apply his engineering knowledge in practical settings.