Rob Fauls, Csm, Vcix
About Rob Fauls, Csm, Vcix
Rob Fauls is a Customer Success Engineer at Kratos Defense and Security Solutions, specializing in solutions-based architecture and support in Data Center and Virtualization. He has prior experience at VMware and holds certifications as a Certified ScrumMaster and VMware Certified Implementation Expert.
Work at Kratos Defense and Security Solutions
Rob Fauls has been employed at Kratos Defense and Security Solutions as a Customer Success Engineer since 2021. In this role, he focuses on ensuring customer satisfaction and success through effective solutions-based architecture and support. His work contributes to the overall mission of Kratos in providing advanced defense and security solutions.
Previous Experience at VMware
Prior to his current position, Rob Fauls worked at VMware as a Technical Support Engineer within the IBM Cloud Center of Excellence from 2019 to 2021. During his two years in this role, he developed expertise in providing technical support and solutions for data center and virtualization technologies, enhancing customer experiences and operational efficiency.
Education and Expertise
Rob Fauls earned a Bachelor of Science degree in Sociology from Jacksonville University, where he studied from 2007 to 2011. His educational background complements his professional expertise in solutions-based architecture, particularly in data center and virtualization domains. He also holds certifications as a Certified ScrumMaster (CSM) and a VMware Certified Implementation Expert (VCIX), which further validate his skills in technical support and continuous process improvement.
Internship Experience
In 2003, Rob Fauls gained early professional experience as an intern/aide for Congressman Lynn Westmoreland in the Washington D.C. Metro Area. This two-month internship provided him with insights into governmental operations and public service.