Robert Syer
About Robert Syer
Robert Syer is a Customer Success Engineer with a strong background in infrastructure and cloud development engineering. He has held various roles in the information technology sector, including positions at Ericsson and Grant Thornton LLP, and has earned both a Bachelor's and Master's degree in Computer Engineering from Southern Methodist University.
Work at Kratos Defense and Security Solutions
Robert Syer has been employed at Kratos Defense and Security Solutions as a Customer Success Engineer since 2021. In this role, he focuses on ensuring customer satisfaction and optimizing the use of the company's products and services. His responsibilities include addressing customer inquiries, providing technical support, and facilitating the successful implementation of solutions.
Previous Experience at Ericsson
Robert Syer has extensive experience at Ericsson, where he worked in various roles from 2012 to 2019. He began as an Ecosystem Lab Intern for four months in 2012, followed by a position as an Ecosystem Development Engineer from 2013 to 2019, lasting six years. He later served as an NFVi Engineer III for seven months in 2019. His roles involved developing and supporting ecosystem initiatives and contributing to network functions virtualization.
Internship at Grant Thornton LLP
In 2012, Robert Syer completed a two-month internship at Grant Thornton LLP in Dallas, Texas. During this internship, he gained experience in business advisory services, contributing to projects that supported client needs and operational improvements.
Education and Expertise
Robert Syer studied at Southern Methodist University, where he earned both a Bachelor of Science and a Master of Science in Computer Engineering. He completed his undergraduate degree from 2008 to 2012 and his graduate studies from 2011 to 2013. His education laid a strong foundation for his expertise in infrastructure and cloud development engineering, with a specialization in OpenStack architecture, deployment, and diagnostics.
Mentorship at Southern Methodist University
In 2011, Robert Syer served as a Senior Mentor at Southern Methodist University for four months. In this role, he provided guidance and support to fellow students, helping them navigate their academic and professional paths.