Eric Bates
About Eric Bates
Eric Bates is the Director of Digital Product Management at Krispy Kreme, bringing over 20 years of experience in digital media, eCommerce, and the automotive industries. He has held various leadership roles, including Director of Product at Inspire and Manager of Online Development at The Atlanta Journal-Constitution.
Current Role at Krispy Kreme
Eric Bates serves as the Director of Digital Product Management at Krispy Kreme, a position he has held since 2024. In this role, he focuses on enhancing the digital product offerings of the company. His responsibilities include overseeing the development and implementation of digital strategies that align with the company's goals.
Previous Experience at Inspire
Prior to his current role, Eric Bates worked at Inspire as the Director of Product for App & Web from 2021 to 2024. He also briefly held the position of Director of On-Premise & Post-Order at Inspire for three months in 2024. His tenure at Inspire involved managing product development and enhancing user experiences across digital platforms.
Background in Digital Media and eCommerce
Eric Bates has over 20 years of experience in the digital media, eCommerce, and automotive industries. His career includes significant roles at companies such as AutoTrader.com, where he served as Product Manager and Sr. Product Manager in various capacities from 2010 to 2015. His expertise includes solutions design, process improvement, and product strategy.
Education and Expertise
Eric Bates studied at Belmont Abbey College, where he earned a Bachelor of Science in Computer Information Systems from 1997 to 1999. He also attended North Carolina State University, focusing on Industrial Engineering. His educational background supports his extensive experience in product management and digital strategy.
Career at The Atlanta Journal-Constitution
Eric Bates held multiple positions at The Atlanta Journal-Constitution from 2001 to 2010. His roles included Web Developer, Project Manager, Classifieds Internet Development Manager, and Manager of Online Development. This diverse experience contributed to his skills in digital product management and online development.