Indrani Roy
About Indrani Roy
Indrani Roy is a Sales Associate with extensive experience in the hospitality industry, currently working at Krispy Kreme and The Ritz-Carlton Hotel Company in Toronto, Ontario. She holds multiple qualifications in hotel and restaurant management, including a Bachelor's degree and a diploma in Food & Beverage Management.
Current Role at Krispy Kreme
Indrani Roy currently works as a Sales Associate at Krispy Kreme in Toronto, Ontario, Canada. She has held this position since 2016, accumulating eight years of experience in the role. Her responsibilities include engaging with customers, managing sales transactions, and promoting the brand's products.
Experience at The Ritz-Carlton Hotel Company
Indrani Roy has been employed at The Ritz-Carlton Hotel Company, L.L.C. since 2018, where she serves in the Guest Relations department. Prior to this role, she worked as a Server at the same company from 2016 to 2018 for two years in Toronto, Ontario. Her experience in the hospitality industry has contributed to her skills in customer service and guest engagement.
Educational Background in Hospitality Management
Indrani Roy studied at the International Institute of Hotel Management (IIHM) in Kolkata, where she earned a Bachelor's degree in Hotel/Motel Administration/Management from 2008 to 2010. Additionally, she completed a Diploma in Food & Beverage Management at George Brown College from 2012 to 2014, further enhancing her knowledge in the hospitality sector.
Wine and Spirit Education
Indrani Roy pursued further education at the Wine & Spirit Education Trust, where she achieved the qualification of Wine Steward/Sommelier from 2016 to 2017. This certification has equipped her with specialized knowledge in wines and spirits, complementing her overall expertise in the food and beverage industry.
Early Career Experience
In 2009, Indrani Roy began her career in the hospitality industry as a Management Trainee at Taj Hotels Resorts and Palaces in Kolkata, West Bengal, India. She worked in this role for seven months, gaining valuable insights into hotel operations and management.