Isabella Mazzeo
About Isabella Mazzeo
Isabella Mazzeo is a Team Leader at Krispy Kreme and a Customer Service Representative at David Jones in Burnley, Victoria, Australia. She has a background in management and marketing, holding a Bachelor's degree in Business from La Trobe University and a certification in Digital Marketing from Monarch Institute.
Work at Krispy Kreme
Isabella Mazzeo has been employed at Krispy Kreme as a Team Leader since 2018. In this role, she oversees team operations and ensures effective customer service delivery. Her leadership contributes to maintaining the brand's standards and enhancing the customer experience. With six years of experience in this position, she has developed strong skills in team management and operational efficiency.
Current Role at David Jones
Isabella Mazzeo has been working as a Customer Service Representative at David Jones since 2020. Located in Burnley, Victoria, Australia, she has accumulated four years of experience in this role. Her responsibilities include assisting customers, managing inquiries, and providing support to enhance the shopping experience.
Previous Experience at Bakers Delight
Prior to her current roles, Isabella Mazzeo worked at Bakers Delight. She served as a Bakery Manager from 2015 to 2018, where she managed bakery operations and staff. Additionally, she worked as a Sales Assistant for a brief period in 2014, gaining early experience in customer service and retail operations.
Education and Expertise
Isabella Mazzeo studied at La Trobe University, where she earned a Bachelor's degree in Business, Management, and Marketing from 2016 to 2018. She furthered her education at Monarch Institute, completing a Certified Digital Marketing Professional program from 2019 to 2020. Additionally, she has completed a Social Media Management course, which has enhanced her skills in digital communication and marketing strategies.
Internship Experience
Isabella Mazzeo has interned with various marketing agencies, where she gained practical experience in the field of marketing. This experience has allowed her to apply her academic knowledge in real-world settings, contributing to her professional development in customer service and digital marketing.