Kelsey Overton
About Kelsey Overton
Kelsey Overton serves as the Manager of US Operations Services at Krispy Kreme, bringing extensive experience in the Quick Service Restaurants industry. With a background in team building and operational efficiency, Overton has held various roles at Krispy Kreme since 2012, including General Manager and Assistant Manager.
Work at Krispy Kreme
Kelsey Overton has held multiple positions at Krispy Kreme, contributing to the company's operations over several years. She began her career there as a Doughnut Ninja from 2020 to 2021. Following this role, she advanced to Assistant Manager from 2015 to 2016, and then served as General Manager from 2016 to 2021. In 2021, she transitioned to her current role as Manager of US Operations Services, where she has been responsible for overseeing operational strategies and team performance.
Education and Expertise
Kelsey Overton earned a Bachelor of Arts in Social Work from the University of North Alabama, completing her studies from 2010 to 2014. Her educational background in social work provides her with strong interpersonal and communication skills, which are essential for effective team management. Additionally, she possesses expertise in team building and enhancing team performance and productivity, which are critical in the Quick Service Restaurants (QSR) industry.
Background in Quick Service Restaurants
Kelsey Overton has a strong background in the Quick Service Restaurants (QSR) industry, having worked in various roles that have equipped her with valuable operational knowledge. Her experience spans several years, starting as a Shift Supervisor in Florence, Alabama, from 2012 to 2015, where she developed skills in labor control and operational efficiency. This extensive experience in QSR has contributed to her current managerial role.
Skills and Proficiencies
Kelsey Overton demonstrates proficiency in Microsoft Word, highlighting her strong documentation and reporting skills. Her expertise in labor control is crucial for managing operational efficiency within the food and beverage sector. Additionally, her background in social work enhances her ability to communicate effectively and manage diverse teams, contributing to a productive work environment.