Matilda Hanna
About Matilda Hanna
Matilda Hanna is a Shift Supervisor with extensive experience in the retail and food service sectors. She has worked at Lagardère Travel Retail in Paris and Krispy Kreme in the United States, and holds a Bachelor's degree in Criminology from Deakin University.
Work at Krispy Kreme
Matilda Hanna has served as a Shift Supervisor at Krispy Kreme since 2018. In this role, she oversees daily operations, manages staff, and ensures customer satisfaction. Her responsibilities include training new employees, maintaining product quality, and implementing company policies. With six years of experience in this position, she contributes to the overall efficiency and success of the store.
Current Role at Lagardère Travel Retail
In addition to her position at Krispy Kreme, Matilda Hanna has been a Team Member at Lagardère Travel Retail since 2019. Based in Paris, Île-de-France, France, she engages with customers and supports the retail operations. Her role involves assisting with inventory management, providing excellent customer service, and ensuring a positive shopping experience for travelers.
Education and Expertise
Matilda Hanna studied at Deakin University from 2016 to 2019, where she earned a Bachelor's degree in Criminology. This academic background provides her with insights into criminal behavior and the justice system. Additionally, she attended Kangan Institute from 2014 to 2015, focusing on Corrections and Criminal Justice. This education enhances her understanding of the legal and correctional systems.
Previous Experience at McDonald's Corporation
Before her current roles, Matilda Hanna worked as a Shift Supervisor at McDonald's Corporation from 2014 to 2018 in Chicago, Illinois, United States. During her four years there, she managed staff, ensured operational efficiency, and maintained high standards of customer service. This experience laid the foundation for her supervisory skills in the fast-paced food service industry.