Michael Gale
About Michael Gale
Michael Gale is the General Manager at Krispy Kreme, where he has worked since 2022. He has extensive experience in retail management, having held various managerial positions at companies such as Dollar General, Firehouse Subs, and FedEx Office.
Current Role at Krispy Kreme
Michael Gale has been serving as the General Manager at Krispy Kreme since 2022. In this role, he oversees daily operations and manages a team to ensure the efficient functioning of the store. His responsibilities include maintaining product quality, enhancing customer service, and driving sales growth. Gale's leadership is instrumental in achieving operational goals and fostering a positive work environment.
Previous Experience in Retail Management
Michael Gale has extensive experience in retail management, having held various positions prior to his current role. He worked as a Store Manager at Dollar General from 2019 to 2020 in Sandy Springs, GA. Before that, he was a District Manager at Firehouse Subs from 2015 to 2017 in Snellville, GA, and a Store Manager at FedEx Office from 2017 to 2019 in Alpharetta, GA. Additionally, he served as a Store Manager at CVS Health for one year in Lilburn, GA, from 2015 to 2016.
Educational Background
Michael Gale studied at Albany State University, where he earned a Bachelor of Science (B.S.) degree in Education from 2008 to 2012. His educational background has provided him with foundational knowledge that supports his management and leadership roles in the retail sector.
Management and Leadership Skills
Gale has significant experience managing teams, with oversight of over 50 direct retail reports, including junior managers, assistant managers, supervisors, and team associates. He has managed high-velocity stores with an annual retail value responsibility ranging from $15 million to $20 million, showcasing his capability in handling large-scale operations.
Technical Proficiency
Michael Gale is familiar with a variety of software tools that enhance operational efficiency. His proficiency includes Salesforce, Kayako, Fpos, Asap, Hles, Microsoft Word, Excel, and PowerPoint. This technical knowledge supports his management tasks and contributes to effective team collaboration.