Mirjan Shabani
About Mirjan Shabani
Mirjan Shabani is an Assistant Manager at Krispy Kreme in Toronto, where he oversees store sales efforts. He has a diverse background in retail management and marketing, with previous roles at various companies in Canada and Greece.
Work at Krispy Kreme
Mirjan Shabani serves as an Assistant Manager at Krispy Kreme, where he has been employed since 2020. In this role, he manages store sales efforts, which include retail sales, fundraising, and off-premise sales. He has developed a team of customer-focused employees through coaching and performance management, contributing to the overall success of the store.
Previous Experience in Retail Management
Before joining Krispy Kreme, Mirjan held various positions in retail management. He worked as an Assistant Store Manager at Jump+ Apple Premium Reseller for four months in 2018 in Toronto, Ontario. Additionally, he served as a Shift Leader at Kitchen Stuff Plus Inc. for five months in 2019. His experience also includes a role as Regional Store Manager at ired electronics from 2016 to 2018.
Background in Marketing and Customer Service
Mirjan has a solid background in marketing and customer service. He worked at ired electronics in multiple roles, including Marketing Manager and Assistant Marketing Manager, from 2013 to 2018. His experience in customer service includes working as a Lead Barista at la Chocolatiere in Greece and as a Restaurant Server at Rogner in Albania.
Education and Expertise
Mirjan studied at the University of Tirana, focusing on the Albanian Language Faculty, where he achieved a certificate. He also attended the Institute of Professional Training (I.E.K), studying Computer Applications and Office Automation, earning another certificate. His expertise includes advanced user knowledge in SEO literacy, photography, and video editing programs.
Multilingual Communication Skills
Mirjan possesses multilingual fluency in Greek, Albanian, and English. This skill enhances his ability to communicate effectively with a diverse clientele, making him an asset in customer-facing roles.