Nely Dalu
About Nely Dalu
Nely Dalu is a versatile professional with experience in various roles, currently serving as a Volkswagen Case Handler Manager at Volkswagen Group UK Ltd and as a Student Ambassador at The University of Huddersfield. She holds a Master's degree in Professional Management and a Bachelor's degree in Development and Peace Studies from the University of Bradford.
Work at Krispy Kreme
Nely Dalu has been employed as a Team Member at Krispy Kreme since 2016. This position has allowed her to engage directly with customers and contribute to the operational success of the store in Bradford, United Kingdom. Throughout her tenure, she has developed skills in customer service and teamwork, essential for maintaining the brand's reputation for quality and service.
Current Role at Volkswagen Group UK Ltd
Since 2017, Nely Dalu has served as a Volkswagen Case Handler Manager at Volkswagen Group UK Ltd in Leeds. In this role, she is responsible for managing customer inquiries and ensuring effective resolution of cases. Her experience in this position highlights her ability to handle complex customer interactions and contribute to the overall customer satisfaction within the automotive sector.
Experience as Student Ambassador
Nely Dalu has worked as a Student Ambassador at The University of Huddersfield since 2016. In this capacity, she represents the university and assists in various outreach and promotional activities. Her role involves engaging with prospective students and providing insights into the university experience, which enhances her communication and interpersonal skills.
Educational Background
Nely Dalu completed her education at Leeds East Academy, where she studied Tourism and Travel Services Management, Business Studies, and Fashion and Clothing, achieving A Levels in each subject from 2011 to 2013. She furthered her education at the University of Bradford, earning a Bachelor's degree in Development and Peace Studies from 2013 to 2016 and a Master's degree in Professional Management in 2017. Additionally, she obtained a TEFL certificate from the TEFL Academy, enhancing her qualifications in language instruction.