Rafael Calleja
About Rafael Calleja
Rafael Calleja is a Regional Manager with extensive experience in the food and retail industries, currently working at Krispy Kreme since 2016. He holds degrees in Civil Engineering and Business Administration, and has held various managerial positions at notable companies including Domino's, Burger King, and KFC.
Current Role at Krispy Kreme
Rafael Calleja serves as the Regional Manager at Krispy Kreme, a position he has held since 2016. In this role, he oversees operations in Guadalajara and surrounding areas. His responsibilities include managing store performance, ensuring product quality, and implementing company policies to enhance customer satisfaction. Calleja's extensive experience in the food service industry contributes to his effectiveness in this position.
Previous Experience in the Food Industry
Before joining Krispy Kreme, Rafael Calleja accumulated significant experience in the food industry. He worked as a District Manager at Burger King Corporation from 2010 to 2015, where he managed multiple locations. He also served as a District Manager at Domino's during the same period. His role at KFC as Area Manager from 2008 to 2009 provided him with additional insights into operational management within the fast-food sector.
Educational Background
Rafael Calleja has a solid educational foundation. He studied at Universidad Veracruzana, where he earned a degree in Civil Engineering. He later attended Universidad del Valle de México, obtaining a Bachelor's degree in Business Administration and Management from 2012 to 2015. Additionally, he completed a Diploma in Business Leadership at Tecnológico de Monterrey from 2004 to 2006, enhancing his leadership skills.
Work History in Operations Management
Calleja has held various roles focused on operations management throughout his career. He worked at Walmart as Operations Manager for one year from 2009 to 2010. His experience also includes a role as Commercial at cklass in 2016, where he worked for eight months in Guadalajara and surrounding areas. These positions have equipped him with a diverse skill set in managing operations across different sectors.