Rosemarie Alford
About Rosemarie Alford
Rosemarie Alford is a seasoned retail team member and customer service professional based in Perth, Australia. With over a decade of experience in customer service roles, she currently works at Krispy Kreme and ISS Facility Services Australia, contributing significantly to the local community and businesses.
Work at Krispy Kreme
Rosemarie Alford has been employed as a Retail Team Member at Krispy Kreme since 2021. In this role, she contributes to the daily operations of the store in Perth, Western Australia. Her responsibilities include assisting customers, managing inventory, and ensuring a positive shopping experience. Her tenure at Krispy Kreme reflects her ongoing commitment to the retail sector.
Current Role at ISS Facility Services
Since 2014, Rosemarie Alford has served as a Customer Service Ambassador at ISS Facility Services Australia, specifically at Perth International Airport. Over her 10-year tenure, she has engaged with travelers, addressing inquiries and providing assistance to enhance customer satisfaction. Additionally, she has taken on the role of Customer Service Training Coordinator, further demonstrating her dedication to customer service excellence.
Retail Management Experience
Rosemarie Alford has a decade of experience in retail management, having worked as a Department Manager at Woolworths Limited from 1995 to 2005. In this position, she oversaw department operations, managed staff, and ensured that customer needs were met effectively. This experience has contributed to her extensive skill set in both retail and customer service environments.
Education and Expertise
Rosemarie Alford completed her high school education at Perth Modern Senior High School from 1972 to 1974. This foundational education has supported her career in customer service and retail, providing her with essential skills and knowledge applicable to her roles throughout her professional journey.
Background in Customer Service
With over a decade of experience in customer service roles, Rosemarie Alford has demonstrated a strong commitment to the field. Her work across various positions has equipped her with a versatile skill set, allowing her to effectively address customer needs and enhance service delivery in both retail and facility management environments.