Sam Adiyeh
About Sam Adiyeh
Sam Adiyeh serves as the Senior Director of US Company Store Operations at Krispy Kreme, bringing over two decades of experience in the food and beverage industry. His background in civil engineering and expertise in customer service enhance his leadership in store operations.
Current Role at Krispy Kreme
Sam Adiyeh serves as the Senior Director of US Company Store Operations at Krispy Kreme. He has held this position since 2017, overseeing operations within the Eastern Division. His role involves managing store performance and ensuring operational efficiency across multiple locations. His leadership is crucial in maintaining the brand's standards and enhancing the overall customer experience.
Previous Experience in Food and Beverage Industry
Prior to his current role, Sam Adiyeh worked at Ruby Tuesday as the Regional Vice President from 2016 to 2017, covering regions including Northeast Virginia, Washington D.C., Maryland, Pennsylvania, and New Jersey. He also held the position of Director of Operations at Darden from 1999 to 2016 in the Washington D.C. Metro Area. His extensive experience in these roles has contributed to his expertise in store operations and customer service.
Education and Expertise
Sam Adiyeh earned a Bachelor of Science degree in Civil Engineering from the University of Toledo. His educational background in civil engineering provides him with a unique perspective in managing store operations. He is proficient in Microsoft Excel and Microsoft Word, which supports his analytical and operational tasks in his leadership role.
Entrepreneurial Background
Before his corporate roles, Sam Adiyeh was a business owner at Espresso Cafe from 1989 to 1999 in Alexandria, Virginia, and at Sams Cafe from 1990 to 1999 in Washington, D.C. His experience as a business owner has equipped him with practical knowledge of the food and beverage industry, enhancing his operational management skills.
Skills in Customer Service
Sam Adiyeh possesses strong skills in customer service, which are essential in enhancing the customer experience within the food and beverage industry. His focus on customer satisfaction is evident in his leadership roles, where he aims to improve service quality and operational standards.