Shannon Plunkett
About Shannon Plunkett
Shannon Plunkett is an Assistant Manager at Krispy Kreme in Temecula, California, where she has worked since 2023. She has extensive experience in customer service and product management, having held various positions at Whole Foods Market from 2014 to 2022.
Work at Krispy Kreme
Shannon Plunkett has been serving as the Assistant Manager at Krispy Kreme in Temecula, California, since 2023. In this role, she is responsible for overseeing daily operations, managing staff, and ensuring high standards of customer service. Her expertise in handling difficult clients and enhancing customer satisfaction plays a significant role in her management approach. Plunkett's commitment to exceptional service aligns with Krispy Kreme's focus on delivering quality products and experiences to customers.
Previous Experience at Whole Foods Market
Before joining Krispy Kreme, Shannon Plunkett worked at Whole Foods Market for several years in various roles. She served as Specialty Team Leader from 2021 to 2022 in Laguna Niguel and previously held the same position in Irvine from 2018 to 2022. Her career at Whole Foods began in 2014 as a Specialty Department employee in Newport Beach, where she later became a Specialty Department Team Educator. Plunkett also worked as a Cheese Specialist and Associate Team Lead, accumulating extensive experience in customer service and product management.
Education and Expertise
Shannon Plunkett studied Social Media Marketing at Coastline College from 2012 to 2016. This educational background has likely contributed to her understanding of customer engagement and marketing strategies, which are valuable in her management roles. Additionally, her exceptional knowledge of cheese, developed during her time at Whole Foods Market, enhances her ability to maintain quality products and educate staff effectively.
Customer Service Skills
Shannon Plunkett is adept at handling difficult clients tactfully, which enhances customer satisfaction and loyalty. Her commitment to providing exceptional customer service is a key aspect of her professional approach. This skill set is particularly important in her current role at Krispy Kreme, where customer experience is paramount.