Stefanie Stratiou
About Stefanie Stratiou
Stefanie Stratiou is a Team Leader at Krispy Kreme, where she has worked since 2020. With a background in customer service and a focus on sports management, she seeks a full-time role in the sports industry.
Work at Krispy Kreme
Stefanie Stratiou has been employed at Krispy Kreme since 2020, serving as a Team Leader for four years. In this role, she is responsible for managing financial tasks, including counting money, managing the safe, and recording sales and profits. Additionally, she handles customer complaints and supervises team members, ensuring smooth operations within the store. Prior to her current position, she worked as a Customer Service Team Member at Krispy Kreme for one year, from 2019 to 2020.
Experience in Customer Service
Stefanie Stratiou has accumulated over five years of experience in customer service, administration, and retail. She began her career as a Customer Service Team Member at KFC, where she worked from 2015 to 2019 in Victoria, Australia. This role provided her with foundational skills in customer interaction and service. Additionally, she has worked as a Retail Sales Assistant at Ferguson Plarre Bakehouses since 2019, further enhancing her customer service expertise.
Education and Expertise
Stefanie Stratiou studied at Mercy College, where she achieved the Victorian Certificate of Education (VCE) from 2012 to 2017. She furthered her education at La Trobe University, earning a Diploma in Marketing from 2018 to 2020. During the same period, she also completed a Bachelor's degree in Business with a focus on Sport Management. This educational background equips her with knowledge and skills relevant to her career aspirations in the sports industry.
Internship Experience at La Trobe Sport
In 2020, Stefanie Stratiou completed a nine-month internship at La Trobe Sport, where she worked in Community Programs, Events, and Facilities. This internship provided her with practical experience in managing community sports initiatives and events, contributing to her understanding of the sports management field. This experience aligns with her current goal of pursuing a full-time role in the sports industry, particularly in sports management or marketing.