Lauren Coetzer
About Lauren Coetzer
Lauren Coetzer is a Senior User Researcher at Kry, where she focuses on making technology accessible to improve lives. With a background in healthcare and education, she has previously worked at Babylon Health and FutureLearn, and holds advanced degrees in User Experience Design and Cognitive Science.
Work at Kry
Lauren Coetzer has been employed at Kry since 2021, serving as a Senior User Researcher. In this role, she focuses on user-centric strategies that align with the company's mission to make healthcare technology more accessible. Her work involves conducting research to understand user needs and behaviors, which informs the development of products that enhance user experience.
Previous Experience in User Research
Before joining Kry, Lauren Coetzer worked at FutureLearn as a User Researcher from 2019 to 2021. Her responsibilities included gathering user insights to improve educational technology. Prior to that, she was a Clinical Research Analyst and UX Researcher at Babylon Health for 11 months in 2017, where she contributed to research initiatives aimed at enhancing healthcare services through technology.
Education and Expertise
Lauren Coetzer holds a Master of Arts in User Experience Design from Kingston University, where she studied from 2012 to 2015. She also earned a Bachelor of Science with Honours in Cognitive Science from the University of Westminster, completing her studies there from 2009 to 2012. Her educational background provides a strong foundation for her work in user research, particularly in healthcare and education.
Background in Healthcare and Education
Lauren Coetzer has a background that spans both healthcare and education sectors. This dual focus influences her approach to user research, particularly in developing technology that improves lives. Her experience in these fields allows her to understand the unique challenges and opportunities in creating user-centered solutions.