Melisa Gökçe Serim
About Melisa Gökçe Serim
Melisa Gökçe Serim is a Sales Intern at Kunduz in İstanbul, Türkiye, where she has worked since 2021. She is pursuing a degree in Environmental Engineering at İstanbul Teknik Üniversitesi and has previous experience in operations and customer communication.
Work at Kunduz
Melisa Gökçe Serim has been working at Kunduz since 2021. She currently holds the position of Sales Intern, where she engages in direct customer communication to improve sales and address product inquiries. In addition to her role as a Sales Intern, she has also served as a Growth Member since 2021. In this capacity, she has contributed to enhancing product features by collaborating with the product team based on customer feedback. Prior to her current roles, she worked as an Operations Team Member from 2020 to 2021, where she gained valuable experience in operational processes.
Education and Expertise
Melisa Gökçe Serim studied at Şehremini Anadolu Lisesi from 2015 to 2019, completing her secondary education. She then pursued higher education at İstanbul Teknik Üniversitesi, focusing on Environmental Engineering (Çevre Mühendisliği). She is expected to achieve her Lisans Derecesi in 2024, having been enrolled in the program since 2019. Her academic background provides her with a solid foundation in engineering principles, which she applies in her professional roles.
Background
Melisa Gökçe Serim began her career in 2019 as a YouTube Team Member at arı24, where she worked for one year. This role allowed her to develop skills in content creation and digital communication. Following her time at arı24, she transitioned to Kunduz, where she has built a diverse skill set in sales, operations, and growth strategies. Her experience in customer communication and feedback integration has been instrumental in her roles at Kunduz.
Achievements
During her time at Kunduz, Melisa Gökçe Serim has been involved in increasing the sales rate through strategic customer interactions. Her contributions to product feature enhancements, based on customer feedback, demonstrate her commitment to improving user experience and driving sales growth. Her ability to engage with customers directly has played a significant role in addressing inquiries and fostering customer relationships.