Allie Moore
About Allie Moore
Allie Moore is a Lead User Researcher at Kustomer, where she has worked since 2023. She has extensive experience in user research, having held positions at companies such as Meta, Compass, and IBM.
Work at Kustomer
Allie Moore currently serves as the Lead User Researcher at Kustomer, a position she has held since 2023. In this role, she focuses on understanding user needs and improving the overall customer experience. Previously, she worked at Kustomer as a Senior User Researcher from 2021 to 2022, where she contributed to various user research initiatives.
Education and Expertise
Allie Moore holds a Bachelor of Arts in History from Beloit College. Additionally, she earned dual Master's degrees in Information Science (MSIS) and Public Administration (MPA) from the University of North Carolina at Chapel Hill. Her educational background provides a strong foundation for her expertise in user research and experience design.
Professional Background
Allie Moore has a diverse professional background in user research and related fields. She began her career as a Social Media/Community Engagement Intern at the National Archives in 2012. Over the years, she has held positions at various organizations, including IBM, MediaMath, and Meta, where she honed her skills in user experience research and analysis.
Previous Roles and Experience
Before her current role at Kustomer, Allie worked at Compass as a Senior User Researcher and User Researcher from 2021 to 2021 and 2019 to 2021, respectively. She also served as a User Researcher at MediaMath from 2017 to 2019 and as a UX Researcher at Meta from 2022 to 2023. Her experience spans multiple industries, enhancing her research capabilities.
Internships and Early Career
Allie Moore's early career included an internship at the National Archives, where she focused on social media and community engagement. She also worked as a Communications and Public Affairs Assistant for the Town of Chapel Hill, NC, from 2012 to 2013. These roles provided her with foundational skills in communication and public engagement.