Amanda Rothbard
About Amanda Rothbard
Amanda Rothbard is a Manager of Customer Experience at Kustomer, having transitioned from Meta in May 2023. With over nine years of experience in customer experience roles, she has worked for various companies including Intercom, Loom, and the National Center for Lesbian Rights.
Work at Kustomer
Amanda Rothbard has been serving as the Manager of Customer Experience at Kustomer since May 2023. She transitioned to this role from Meta while retaining her position. In her current capacity, she focuses on enhancing customer interactions and improving overall customer satisfaction within the organization.
Education and Expertise
Amanda Rothbard holds a Bachelor's Degree from the University of California, Santa Cruz, where she studied Cultural Anthropology and Feminist Studies. Her academic background supports her extensive experience in customer experience roles, equipping her with the skills necessary to understand diverse customer needs and foster effective communication.
Background
Amanda has over nine years of experience in customer experience organizations. Her career includes significant roles at various companies, including Intercom, Loom, and Meta, where she developed her expertise in customer support and operations. She has worked in the San Francisco Bay Area throughout her career, contributing to multiple teams focused on customer success.
Previous Roles
Prior to her current role at Kustomer, Amanda held several positions that shaped her career in customer experience. She worked as a Customer Support Specialist and later as a Customer Support Specialist II at Intercom. Additionally, she served as Manager of Customer Support Operations & Enablement at Loom and as Manager of Customer Experience at Meta, where she honed her managerial skills.
Personal Interests
Outside of her professional responsibilities, Amanda manages a small farm located just north of San Francisco. This personal interest reflects her commitment to balancing work and personal life while engaging in activities that promote sustainability and community.