Ankit (Aj) Jhaveri
About Ankit (Aj) Jhaveri
Ankit (Aj) Jhaveri serves as the Vice President of Customer Experience at Kustomer, bringing over 15 years of expertise in customer success and advocacy. His career includes significant roles at Verint, Collibra, Meta, and DQLabs, where he has consistently focused on enhancing customer value and driving business growth.
Current Role at Kustomer
Ankit Jhaveri serves as the Vice President of Customer Experience at Kustomer, a position he has held since 2023. In this role, he focuses on enhancing customer value through strategic initiatives. He works closely with cross-functional teams to foster collaboration and trust among team members, partners, and customers.
Previous Experience at Verint
Prior to his current role, Ankit worked at Verint as a Technical Manager from 2004 to 2018. During his 14 years in this position, he contributed to various projects in the Greater New York City Area, gaining extensive experience in customer success and technical management.
Experience at Collibra
Ankit served in Customer Advisory Management at Collibra from 2018 to 2021. His three years at Collibra involved engaging with customers to enhance their experience and satisfaction, further developing his expertise in customer advocacy.
Role at DQLabs, Inc.
From 2021 to 2022, Ankit held the position of Vice President of Customer Success at DQLabs, Inc. In this role, he focused on driving customer satisfaction and retention, leveraging his extensive background in customer experience.
Experience at Meta
Ankit worked at Meta as the Head of Customer Experience for nine months in 2022 to 2023. His role involved leading initiatives aimed at improving customer interactions and overall experience within the organization.