Devin Mauck
About Devin Mauck
Devin Mauck is a Technical Support Engineer currently employed at Meta, with a background in software development and sales management. He has worked in various roles across the sports and technology sectors, including positions at Monumental Sports & Entertainment and General Assembly.
Current Role at Kustomer
Devin Mauck serves as a Technical Support Engineer at Kustomer, a position he has held since 2021. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their needs are met efficiently. His experience in technical support allows him to troubleshoot issues and enhance user experience with Kustomer's platform.
Previous Experience at Meta
Devin Mauck has been employed at Meta as a Technical Support Engineer since 2022. His role involves addressing technical inquiries and resolving issues related to Meta's products and services. This position builds on his previous experience in technical support, allowing him to contribute effectively to the company's customer service initiatives.
Work History at Monumental Sports & Entertainment
Devin Mauck worked at Monumental Sports & Entertainment for a total of six years, holding two positions. He served as the Capitals Regional Sales Manager from 2013 to 2019, where he managed sales operations for the Washington Capitals. Prior to that, he worked as an Account Executive in Inside Sales from 2012 to 2013, focusing on generating sales and building client relationships.
Educational Background in Psychology
Devin Mauck earned a Bachelor of Arts (B.A.) in Psychology from the University of Tennessee-Knoxville, completing his studies from 2004 to 2008. This educational background provides him with insights into human behavior, which can be beneficial in his roles within customer support and sales.
Early Career and Internships
Devin Mauck began his career with several internships, including a Marketing Intern position at the Nashville Sports Council in 2011 and an internship at IMG Learfield Ticket Solutions during the same year. He also worked as a Research Assistant at Radford University in 2010 and served as a Strength Coach Assistant from 2009 to 2010. These early experiences contributed to his professional development and skill set.