Drew Sapolnick
About Drew Sapolnick
Drew Sapolnick is a Senior Implementation Engineer with extensive experience in integration and implementation roles across various companies, including iCIMS and Kustomer. He holds a Bachelor of Arts degree in Information Technology and History from Rutgers University–New Brunswick.
Current Role at Kustomer
Drew Sapolnick serves as a Senior Implementation Engineer at Kustomer, a position he has held since 2022. In this role, he is responsible for overseeing the implementation of customer service solutions, ensuring that clients effectively utilize the platform to meet their business needs. His expertise in integration and implementation processes contributes to the overall success of client projects.
Previous Experience at Kustomer
Prior to his current role, Drew worked at Kustomer as an Implementation Engineer from 2020 to 2022. During this time, he focused on integrating Kustomer's customer service platform with various client systems. His contributions helped streamline processes and improve user experiences for clients in the customer service sector.
Experience at iCIMS
Drew Sapolnick worked at iCIMS as an Enterprise Integration Specialist III from 2012 to 2020. In this position, he was involved in integrating iCIMS' recruitment software with other enterprise systems. His work in Holmdel, New Jersey, spanned eight years, during which he developed a strong understanding of enterprise-level integration challenges and solutions.
Role at Meta
Drew held the position of Senior Implementation Engineer at Meta from 2022 to 2023. His role involved implementing technical solutions that supported Meta's operational goals. This experience further enhanced his skills in managing complex integration projects within a leading technology company.
Education and Expertise
Drew Sapolnick earned a Bachelor of Arts degree in Information Technology and History from Rutgers University–New Brunswick, completing his studies from 2008 to 2012. This educational background provided him with a solid foundation in both technical and historical contexts, equipping him with diverse skills applicable to his career in technology and implementation engineering.