Paul Andersen
About Paul Andersen
Paul Andersen is the Head of Solutions Consulting at Kustomer and has extensive experience in the computer software industry, particularly in Customer Relationship Management. He has held various roles in companies such as Salesforce, Expedia Corporate Travel, and Meta, demonstrating expertise in go-to-market strategy and a strong engineering background in finance.
Current Role at Kustomer
Paul Andersen serves as the Head of Solutions Consulting at Kustomer, a position he has held since 2019. In this role, he is responsible for leading the solutions consulting team and developing strategies to enhance customer engagement and satisfaction. His expertise in Go-to-market Strategy supports Kustomer's initiatives in launching new products and services. Andersen's work is based in New York City, where he has contributed to the company's growth and success in the customer relationship management sector.
Previous Experience at Salesforce
Before joining Kustomer, Paul Andersen worked at Salesforce as a Lead Solution Engineer in the Financial Services sector. His tenure lasted for 7 months from 2015 to 2016. In this role, he focused on providing tailored solutions to financial services clients, leveraging his background in engineering and finance to meet their specific needs.
Background in Engineering and Finance
Paul Andersen possesses a strong educational background in finance, having earned a Bachelor of Science degree from Jacksonville University. His career spans various roles in the computer software industry, particularly in Customer Relationship Management (CRM). He has a demonstrated history of applying engineering principles to financial services, which enhances his effectiveness in solution consulting.
Career Progression and Roles
Throughout his career, Paul Andersen has held various positions that reflect his expertise in solutions consulting and engineering. He worked at companies such as Expedia Corporate Travel, Origami Logic, Moxie, MicroStrategy, Concur Technologies, and Lawson Software. His roles have included Sales Engineer, Director Solutions Consulting, and Principal Sales Consultant, showcasing his versatility and depth of knowledge in the software industry.
Expertise in Go-to-market Strategy
Andersen has developed significant expertise in Go-to-market Strategy, which is essential for the successful launch of new products and services. This skill set is particularly relevant in his current role at Kustomer, where he applies strategic insights to enhance customer solutions and drive business growth.