Rafael Lucena Martinez
About Rafael Lucena Martinez
Rafael Lucena Martinez is a Technical Implementation Manager at Kustomer, where he focuses on applying IT tools to solve business challenges. He holds multiple degrees in engineering, e-commerce, and business administration, and has extensive experience in aligning IT solutions with project requirements.
Work at Kustomer
Rafael Lucena Martinez has been serving as a Technical Implementation Manager at Kustomer since 2020. In this role, he focuses on implementing IT solutions that are tailored to meet specific business needs. His work involves aligning IT tools with project requirements to enhance overall business solutions. Based in New York, United States, he has contributed to the company's mission of improving customer service through innovative technology.
Education and Expertise
Rafael holds a degree in Industrial Organization Engineering from Universitat Politècnica de València (UPV). He has furthered his education with a Master in E-commerce and Digital Marketing from Ecommaster.es and a Master of Business Administration (MBA) from Universidad Católica de Valencia San Vicente Mártir. Additionally, he has specialized in Big Data, AI, and Machine Learning through a program at KeepCoding. His educational background equips him with the skills necessary to solve complex company issues using appropriate IT tools.
Background
Rafael Lucena Martinez has a diverse professional background that includes significant experience in both technical and managerial roles. Before joining Kustomer, he worked at ALTAIR CONSULTORES DE NEGOCIO as the Financial Area and Public Aid Director for five years. His career has been characterized by a focus on aligning technology with business needs, which has been a consistent theme throughout his professional journey.
Achievements
Rafael has achieved several academic qualifications that enhance his professional capabilities. He completed a Financial Management Program at Fundación de Estudios Bursátiles y Financieros and a Master in Advanced SEO at Webpositer. His educational pursuits reflect his commitment to continuous learning and adapting to the evolving landscape of technology and business.
International Experience
Rafael has experience working internationally, currently based in New York, United States. His role at Kustomer involves collaborating with diverse teams and clients, allowing him to apply his expertise in various cultural and business contexts. This international experience contributes to his ability to implement effective IT solutions across different markets.