Ross P
About Ross P
Ross P serves as the Head of Talent Acquisition at Kustomer, bringing extensive experience in recruitment and organizational design from previous roles at companies like Pandora and Adobe.
Work at Kustomer
Currently, Ross P serves as the Head of Talent Acquisition at Kustomer, a role he has held since 2023. His responsibilities include overseeing the recruitment process and implementing strategies to attract top talent. He previously held the same position at Kustomer from 2022 to 2023. Ross's focus in this role includes enhancing the company's recruitment efforts and aligning talent acquisition with organizational goals.
Previous Experience in Talent Acquisition
Ross P has extensive experience in talent acquisition, having worked in various leadership roles across multiple companies. He was the Director of Talent Acquisition and Executive Search at Pandora from 2015 to 2018, where he focused on product development, sales, and business recruitment. Prior to that, he served as a Technology Recruiting Consultant at Bracket Computing and salesforce.com, and as a Senior Technical Recruiter at Adobe. His tenure at Organic as Head of Talent Acquisition lasted six years, from 2006 to 2012.
Expertise in Recruitment Strategies
Ross P has demonstrated expertise in headcount and capacity planning, with a strong emphasis on organizational design that promotes Diversity, Equity, and Inclusion. He successfully implemented a new Applicant Tracking System (ATS) called Ashby at Pandora and launched structured interview training within a tight timeline of three weeks. His strategic initiatives have contributed to significant workforce scaling and improved recruitment processes.
Educational Background
Ross P studied at the University of Pittsburgh, where he earned a Bachelor of Science degree in Psychology. This educational background has likely contributed to his understanding of human behavior and organizational dynamics, which are essential in the field of talent acquisition.
Achievements in Workforce Growth
In his recent role, Ross P achieved notable success by scaling the workforce at Kustomer by 2x in just eight months, surpassing the company's growth goals by 117% by the end of 2023. This accomplishment reflects his ability to effectively manage recruitment efforts and align them with business objectives.