Sara Dubuque
About Sara Dubuque
Sara Dubuque is a Product Designer with extensive experience in user experience and product design, having worked at notable companies such as Atlassian and RetailMeNot. She holds multiple degrees from The University of Texas at Austin and the University of Florida, specializing in fields related to science and information studies.
Current Role at Kustomer
Sara Dubuque is currently employed as a Product Designer at Kustomer, where she has been working since 2023. In this role, she focuses on creating user-centered designs that enhance customer experiences. Her expertise in product design contributes to Kustomer's mission of delivering exceptional customer service solutions.
Previous Experience at Atlassian
Sara Dubuque has extensive experience at Atlassian, where she held multiple design roles. She served as a Senior Designer for Halp for seven months in 2021 and as a Lead Designer for Conversational Help from 2022 to 2023. Additionally, she was a Founding Designer for Jira Product Discovery from 2020 to 2021 and worked as a Senior Designer for Product Integrations from 2018 to 2020. Her tenure at Atlassian also includes a role as a Senior Designer for Stride from 2017 to 2018 and as a Designer for HipChat from 2014 to 2017.
Education and Academic Background
Sara Dubuque has a strong academic background from The University of Texas at Austin. She earned a Master of Science in Information Studies, specializing in Usability and Information Architecture, from 2010 to 2012. She also holds a Master of Arts in Ecology, Evolution, and Behavior, which she completed from 2003 to 2005. Earlier, she obtained a Bachelor of Science in Zoology from the University of Florida, where she studied from 1999 to 2003. Additionally, she achieved a Composite Science Certification for grades 8-12 through the UTeach program in 2006-2007.
Experience at RetailMeNot, Inc.
Before her roles at Atlassian, Sara Dubuque worked as a UX Designer at RetailMeNot, Inc. from 2012 to 2014. During her two years there, she contributed to the development of user experiences that supported the company's objectives in the digital coupon and cashback space. Her work focused on enhancing usability and engagement for RetailMeNot's platform.