Sienna De Luca
About Sienna De Luca
Sienna De Luca is a Sales Development Representative at Kustomer, where she leverages her communication skills to present CRM solutions to potential clients. She holds a Bachelor's degree in Business/Corporate Communications from Boston University and previously interned with the City of Boston.
Work at Kustomer
Sienna De Luca currently serves as a Sales Development Representative at Kustomer, a role she has held since 2023. In this position, she utilizes her communication skills to effectively present the company's CRM solutions to potential clients. Sienna is responsible for developing tailored proposals that meet the specific requirements of each prospect, ensuring that their unique needs are addressed. She engages with Customer Support and CX professionals to gain insights into their challenges, which informs her approach to sales.
Previous Experience at City of Boston
Before joining Kustomer, Sienna De Luca worked as a Communications Intern for the City of Boston from 2021 to 2022. During her 11-month tenure, she gained valuable experience in communication strategies and public engagement. This role helped her develop skills that are applicable in her current position, particularly in understanding the importance of clear messaging and effective outreach.
Education and Expertise
Sienna De Luca earned her Bachelor's degree in Business/Corporate Communications from Boston University, where she studied from 2018 to 2022. Her education provided her with a strong foundation in communication principles, which she applies in her role at Kustomer. The knowledge gained during her studies enhances her ability to connect with clients and understand their business needs.
Communication Skills
Sienna De Luca effectively utilizes her communication skills in her role at Kustomer. She is adept at presenting CRM solutions to prospects, ensuring that her presentations are clear and tailored to the audience's needs. Her ability to engage with Customer Support and CX professionals allows her to understand their challenges, further enhancing her communication effectiveness.