Tracie Teji

Sr. Implementation Manager @ Kustomer

About Tracie Teji

Tracie Teji serves as a Senior Implementation Manager at Meta, a position she has held since 2022. She has over a decade of experience in various managerial roles across multiple companies, including Kustomer, Startek, Spoken Communications, and Hyperquality.

Current Role at Meta

Tracie Teji serves as a Senior Implementation Manager at Meta, a position she has held since 2022. In this role, she is responsible for overseeing the implementation of various projects and ensuring that client needs are met effectively. Her experience in managing complex implementations contributes to the success of the initiatives she oversees.

Experience at Kustomer

Tracie Teji has been with Kustomer as a Senior Implementation Manager since 2020. Her responsibilities include managing client implementations and optimizing processes to enhance customer experience. Her role at Kustomer allows her to leverage her extensive background in client services and project management.

Previous Experience at Startek

Before joining Kustomer, Tracie worked at Startek as a Senior IT Project Manager from 2016 to 2020. During her tenure, she managed IT projects and ensured alignment with client requirements. Her role involved coordinating with various teams to deliver projects on time and within budget.

Background at Spoken Communications

Tracie Teji worked as the Manager of Client Services at Spoken Communications from 2014 to 2016. In this position, she was responsible for managing client relationships and ensuring service delivery met client expectations. Her experience in this role enhanced her skills in client management and service optimization.

Career at Hyperquality

Tracie began her career at Hyperquality, where she served as an Operations Manager from 2006 to 2014. In this role, she oversaw operational processes and contributed to improving service delivery. Her eight years at Hyperquality provided her with a strong foundation in operations management.

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