Víctor Peinado
About Víctor Peinado
Víctor Peinado is a Software Engineer specializing in Natural Language Processing and Machine Learning, currently working at Kustomer in New York. He has an extensive academic background in Computer Science and Computational Linguistics, along with diverse industry experience at companies like Meta, Google, and Minsait.
Work at Kustomer
Víctor Peinado currently serves as a Software Engineer specializing in Natural Language Processing and Machine Learning at Kustomer, a position he has held since 2023. Prior to this role, he worked at Kustomer in various capacities, including Senior Software Engineer (NLP/ML) from 2021 to 2022 and Manager of Software Engineering (NLP/ML) from 2020 to 2021. His experience at Kustomer reflects his focus on developing AI products aimed at improving Customer Support services.
Education and Expertise
Víctor Peinado has a robust educational background in Computer Science and Computational Linguistics. He studied at Universidad Complutense de Madrid, where he earned both his Bachelor's and Master's degrees from 1996 to 2002. He furthered his studies at Universidad Nacional de Educación a Distancia - U.N.E.D., achieving a Master's degree in Computer Science and becoming a PhD candidate from 2004 to 2009. His academic pursuits align with his professional expertise in Natural Language Processing.
Background
Víctor Peinado has a diverse career that spans both academic and industry roles. He has worked as a part-time instructor at Universidad Complutense de Madrid from 2010 to 2017, where he contributed to the education of students in his field. His industry experience includes significant roles at major companies such as Meta, Google, and Minsait, where he focused on Natural Language Processing and Artificial Intelligence.
Achievements
Throughout his career, Víctor Peinado has been involved in various projects that emphasize the application of Natural Language Processing and Machine Learning. His work includes developing AI products tailored for enhancing Customer Support services. His professional journey showcases a blend of theoretical knowledge and practical application, reflecting his commitment to advancing the field of NLP.