Wilson Wong
About Wilson Wong
Wilson Wong is a Principal Channel Solution Consultant at Kustomer, where he has worked since 2021. He has expertise in NodeJS, JavaScript, and Docker, and has a background in implementing Salesforce technologies and managing Kubernetes Clusters.
Work at Kustomer
Wilson Wong serves as a Principal Channel Solution Consultant at Kustomer, a position he has held since 2021. In this role, he focuses on developing solutions that enhance customer experience and operational efficiency. His expertise includes implementing Salesforce technologies, such as Einstein Chatbot and Einstein Next Best Action, which contribute to Kustomer's offerings. Wong's work involves utilizing various technologies, including NodeJS, JavaScript, and Docker, to create effective solutions tailored to client needs.
Education and Expertise
Wilson Wong studied at Fullstack Academy for 11 months in 2017, where he gained skills in software development. He also holds a Bachelor of Arts (B.A.) in Molecular Biology and Biochemistry from Rutgers University, which he completed from 2011 to 2015. His educational background supports his technical expertise in implementing advanced technologies, including IBM Watson AI Services and Twilio, as well as managing Kubernetes Clusters for scalable application deployment.
Background
Before joining Kustomer, Wilson Wong worked at Meta as a Solutions Consultant from 2022 to 2023. His previous experience includes a three-year tenure at IBM as a Sales Engineer from 2017 to 2020 in the Greater New York City Area. This diverse background in technology and sales has equipped him with a comprehensive understanding of client needs and solution development.
Achievements
Wilson Wong has a proven track record of building demo projects under tight deadlines, showcasing his ability to deliver results efficiently. His experience with various technologies and platforms positions him as a knowledgeable consultant in the field, particularly in leveraging Salesforce technologies and managing scalable applications.