Chan Thaw
About Chan Thaw
Chan Thaw is a Service Delivery Manager with a Bachelor of Science in Information Technology from the University of Technology Sydney. He has extensive experience in various IT roles, including positions at LAB3, Volt Bank, and HOYTS Group.
Current Role as Service Delivery Manager
Chan Thaw currently holds the position of Service Delivery Manager at LAB3, where he has been employed since 2022. In this role, he is responsible for overseeing service delivery operations and ensuring that client needs are met effectively. His experience in managing workplace solutions contributes to the operational success of the organization.
Previous Experience at LAB3
Before becoming the Service Delivery Manager, Chan Thaw worked at LAB3 as a Modern Workplace Engineer for eight months in 2022. His responsibilities included implementing modern workplace solutions that enhance productivity and collaboration within organizations. He also served as a Modern Workplace Analyst at LAB3 from 2019 to 2022, where he focused on optimizing workplace technologies.
Education and Qualifications
Chan Thaw earned a Bachelor of Science in Information Technology from the University of Technology Sydney, completing his studies from 2010 to 2013. He also holds a Diploma in IT Networking, which he obtained from TAFE between 2008 and 2009. His educational background provides a solid foundation for his career in IT and service delivery.
Career Path and Previous Roles
Chan Thaw has a diverse work history in the IT sector. He worked at Volt Bank as a Modern Workplace Engineer from 2019 to 2022. Prior to that, he was an ICT Support Analyst at InLoop for 11 months in 2018-2019. His earlier roles include positions at Kmart Corporation, HOYTS Group, and Triforce Australia, where he gained experience in customer service and technical support.
Experience at Apple
Chan Thaw worked at Apple as a Specialist from 2010 to 2013. In this role, he provided customer support and technical assistance, enhancing his skills in customer service and technology. This experience contributed to his professional development in the IT industry.