Dale H.
About Dale H.
Dale H. is the Head of Solution Design at LAB3 in Melbourne, Australia, with a robust background in solution architecture and strategic integration. His previous roles include significant positions at Telstra and IBM, where he developed expertise in competitive selling, virtualization strategies, and service level definition.
Current Role at LAB3
Dale H. serves as the Head of Solution Design at LAB3, a position held since 2020. In this role, he is responsible for leading the design of innovative solutions that align with client needs and business objectives. His expertise in strategic integration and operational integration supports the development of effective solutions that enhance operational processes. Based in Melbourne, Victoria, Australia, Dale's leadership contributes to the company's commitment to delivering high-quality services.
Previous Experience at Telstra
Dale H. has extensive experience working at Telstra, where he held multiple roles over several years. He served as a Solution Transformation Architect and General Manager from 2015 to 2018, focusing on transforming solutions to meet evolving business demands. Following this, he worked as an Enterprise Services - Product Owner Principal for six months in 2018 and later as a Solution Enterprise Architect from 2019 to 2020. His time at Telstra allowed him to develop skills in competitive selling and strategy consulting.
Previous Experience at IBM
Dale H. worked at IBM in various capacities from 2005 to 2011. His roles included Consulting Technical Solutions Manager from 2005 to 2010, where he managed technical solutions for clients, and Manager, Principal Engineers for a year in 2010. Additionally, he served as a Solution Designer from 2003 to 2005. His tenure at IBM provided him with a strong foundation in technical solutions and service design.
Education and Qualifications
Dale H. studied at Federation University Australia, where he achieved a degree in Computing from 1997 to 2001. Prior to that, he completed his Victorian Certificate of Education at Ballarat & Clarendon College from 1989 to 1994. His educational background equips him with the technical knowledge necessary for his roles in solution design and integration.
Expertise in Integration and Virtualization
Dale H. possesses expertise in strategic and operational integration, focusing on aligning business strategies with operational processes. He has a strong background in virtualization strategies, which involves optimizing IT infrastructure by creating virtual versions of physical resources. Additionally, he is experienced in service level definition and process design, emphasizing the establishment of clear service standards and efficient workflows.