Emily Sedgwick Downey
About Emily Sedgwick Downey
Emily Sedgwick Downey is a Sales Operations Analyst with extensive experience in team leadership and operational improvement. She has a proven track record in training, communication, and managing diverse teams across various roles in companies such as IBM and Aurecon.
Current Role at LAB3
Emily Sedgwick Downey has been serving as a Sales Operations Analyst at LAB3 since 2020. In this role, she focuses on optimizing sales processes and enhancing operational efficiency. Her responsibilities include analyzing sales data, identifying areas for improvement, and implementing strategies that drive productivity. Working in Melbourne, Victoria, Australia, she contributes to the company's objectives by leveraging her analytical skills and industry experience.
Previous Experience at IBM
Emily Sedgwick Downey held multiple positions at IBM from 2009 to 2016. She began as a Team Leader from 2009 to 2012, where she managed teams and coordinated projects. Following this, she worked as a Service Coordinator for one year, focusing on service delivery. From 2014 to 2016, she transitioned to a role in Delivery Improvement and Workforce Management, where she enhanced operational processes. Her tenure at IBM provided her with extensive experience in team management and operational efficiency.
Experience at Aurecon
From 2017 to 2020, Emily Sedgwick Downey worked as a Project Coordinator at Aurecon in Melbourne, Australia. In this role, she was responsible for coordinating various projects, ensuring they were completed on time and within budget. Her experience at Aurecon further developed her skills in project management and stakeholder communication, contributing to her overall expertise in operations.
Education and Qualifications
Emily Sedgwick Downey studied at Federation University Australia, where she earned a Bachelor of Business Management from 2001 to 2004. This educational background provided her with foundational knowledge in business principles, which she has applied throughout her career in various operational and managerial roles.
Skills and Expertise
Emily Sedgwick Downey excels in identifying defects and determining root causes to enhance productivity and financial performance. She has a strong background in training and presentation, particularly in onboarding new employees and upskilling existing staff. Known for her effective communication skills, she engages with diverse stakeholders and has a proven track record as a coach, enhancing overall employee performance across teams.