Philip Nery
About Philip Nery
Philip Nery is a Bid Manager with extensive experience in ICT customer service delivery and project management. He has held various roles at companies such as IBM Global Services, NTT Ltd., and LAB3, focusing on bid management and vendor relationships.
Current Role at LAB3
Philip Nery serves as a Bid Manager at LAB3, a position he has held since 2021. Based in Melbourne, Victoria, Australia, he is responsible for overseeing bid management processes. His role involves developing strategies to enhance bid submissions and ensuring alignment with organizational goals. Nery focuses on building relationships with stakeholders to achieve successful business outcomes.
Previous Experience at IBM Global Services
Nery worked at IBM Global Services from 1998 to 2008, initially as a Delivery Project Manager and later as a Global Project Manager specializing in Due Diligence and Pre Transition within Bid Management. His tenure in Sydney, Australia, spanned seven years, during which he gained significant experience in project management and customer service delivery.
Experience at Telstra
From 2013 to 2019, Philip Nery held the position of New Business & Governance Lead (Bids) and Head of Due Diligence at Telstra in Melbourne, Australia. Over six years, he managed bid processes and ensured compliance with governance standards. His role involved liaising with C-suite executives to secure bid approvals and improve sales processes.
Background in Customer Service Assurance
Nery's career includes a role at CSC from 1995 to 1998 as a Service Delivery Manager focused on Customer Service Assurance. This three-year position in Sydney, Australia, allowed him to develop skills in managing service delivery teams and enhancing customer satisfaction.
Expertise in ICT and Bid Management
Philip Nery possesses extensive expertise in ICT customer service delivery and bid management. He has a proven track record in managing vendor relationships and ensuring service delivery meets contractual obligations. His focus on continuous improvement initiatives in service delivery has contributed to his effectiveness in achieving business outcomes.