Satinder Brar
About Satinder Brar
Satinder Brar is a Senior Cloud Services Manager at LAB3, with extensive experience in service delivery and project management across various sectors including telecommunications and finance. He has held significant roles at companies such as IBM and Diebold Nixdorf, contributing to continuous improvement initiatives and managing services contracts.
Current Role at LAB3
Satinder Brar serves as the Senior Cloud Services Manager at LAB3, a position he has held since 2024. In this role, he is responsible for overseeing cloud service operations and ensuring the delivery of high-quality services to clients. His expertise in cloud management contributes to the strategic direction and operational efficiency of the organization.
Previous Experience at Diebold Nixdorf
Satinder Brar worked at Diebold Nixdorf from 2019 to 2024. Initially, he served as Delivery Manager for two years in Melbourne, Australia, where he focused on service delivery and project management. He then transitioned to the role of Account Manager for three years, further enhancing client relationships and service offerings within the organization.
Professional Background at IBM
Brar's tenure at IBM spanned from 2007 to 2017, during which he held several key positions. He worked as a Project Manager, Service Delivery Manager, and Delivery Project Executive across various projects, including those for Telstra and AIA Group. His roles involved managing service delivery and ensuring project success in diverse regions, including Australia, ASEAN-China, and Hong Kong.
Educational Qualifications
Satinder Brar holds a Bachelor's degree in Computing from Monash University, which he completed from 2001 to 2003. He also earned a Diploma of Information Technology in Computer Programming from Monash College between 1999 and 2000. Additionally, he achieved ITIL Version 3 certification from Clifton Associates in 2011, enhancing his expertise in IT service management.
Skills and Expertise
Brar possesses a strong skill set in IT Service Management, ITIL, and Business Processes. His expertise includes Project Management, Service-Level Agreements (SLA), Customer Relationship Management (CRM), and Contractual Cost Management. He has a demonstrated history of managing services contracts across various sectors, including telecommunications, financial services, freight, and retail.