Zachary Miles
About Zachary Miles
Zachary Miles is a Modern Workplace Analyst at LAB3 in Sydney, Australia, with a background in information technology and support roles. He has held various positions in the IT field and has pursued multiple certifications to enhance his expertise.
Work at LAB3
Zachary Miles has been employed at LAB3 as a Modern Workplace Analyst since 2024. He operates remotely from Sydney, New South Wales, Australia. In this role, he focuses on enhancing workplace technology solutions to improve productivity and collaboration for clients.
Previous Employment Experience
Prior to his current position, Zachary worked at Telstra as an ICT Sales Consultant from 2018 to 2019. He also served as an Information Technology Support Officer at Western NSW Primary Health Network from 2022 to 2024. His experience includes working as a Field Service Engineer at Select Digital and as a Voluntary IT Support Officer at Molong Central School.
Educational Background
Zachary Miles studied at Charles Sturt University, where he earned a Bachelor's degree in Information Technology from 2017 to 2024. He also completed various certifications at TAFE NSW, including Cert II, Cert III, and Cert IV in Information Technology and Networking between 2014 and 2017.
Certifications and Future Plans
Zachary is planning to pursue several Azure certifications and is preparing for the ITIL Foundations v4 certification exam. He also intends to obtain additional certifications such as CCNA and CompTIA to further enhance his skills in the IT field.
Technical Skills and Experience
Zachary has experience in Systems Administration and Network Engineering. He has been involved in Field Service work, specifically with printers, and has developed a strong foundation in IT support and technology solutions throughout his career.