Kavya Dendukuri
About Kavya Dendukuri
Kavya Dendukuri is a Customer Experience Associate at Ladder Insurance, where she has worked since 2020. She has previous experience in customer service roles at AP Intego, Farmers Insurance, and State Farm, and holds a Bachelor's Degree in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University.
Current Role at Ladder Insurance
Kavya Dendukuri serves as a Customer Experience Associate at Ladder Insurance, a position she has held since 2020. In this role, she focuses on enhancing customer interactions and ensuring satisfaction with the company's services. Based in Palo Alto, California, she contributes to the company's mission of providing accessible life insurance solutions.
Previous Experience in Customer Service
Prior to her current role, Kavya worked at AP Intego as a Customer Service Specialist from 2019 to 2020 in Pleasanton, California. She also held a position as a Customer Service Representative at Farmers Insurance for two months in 2017 in Folsom, California. Additionally, she served as an Account Associate at State Farm from 2018 to 2019 in the San Francisco Bay Area, where she gained valuable experience in customer relations and support.
Educational Background in Engineering
Kavya Dendukuri earned her Bachelor’s Degree in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University. She attended the university from 2010 to 2014, acquiring a solid foundation in engineering principles that supports her analytical skills in her current role.
Licenses and Certifications
Kavya holds a life insurance license in multiple states, including California, New York, and Texas. This certification enables her to provide informed guidance and support to customers regarding life insurance products, enhancing her effectiveness in her role at Ladder Insurance.