Nicole Kozas
About Nicole Kozas
Nicole Kozas serves as the Director of UX Content Strategy at Ladder Insurance, a position she has held since 2020. With a background in content strategy and copywriting, she has previously worked at NerdWallet, SapientRazorfish, and Rosetta.
Work at Ladder Insurance
Nicole Kozas has served as the Director of UX Content Strategy at Ladder Insurance since 2020. In this role, she focuses on developing and implementing content strategies that enhance user experience. Based in Palo Alto, California, she has contributed to the company's mission of providing innovative insurance solutions. Her responsibilities include overseeing content creation and ensuring that it aligns with user needs and business objectives.
Previous Experience at NerdWallet
Before joining Ladder Insurance, Nicole Kozas worked at NerdWallet as a Senior UX Content Strategist from 2017 to 2020. In this position, she was responsible for creating user-centered content that improved the overall user experience. Her work involved collaborating with cross-functional teams to deliver effective content solutions tailored to the needs of NerdWallet's audience.
Career at SapientRazorfish
Nicole Kozas held the position of Senior Copywriter at SapientRazorfish from 2013 to 2017. During her four years there, she focused on crafting compelling copy that supported various digital marketing initiatives. Her role required a deep understanding of client objectives and audience engagement strategies, contributing to successful campaigns.
Educational Background
Nicole Kozas earned a Bachelor of Science in Business Administration with an International Business Concentration and a Spanish Minor from California Polytechnic State University-San Luis Obispo. She studied from 2008 to 2012, gaining a solid foundation in business principles and cross-cultural communication, which has informed her career in content strategy.
Writing Contributions
In addition to her primary roles, Nicole Kozas contributed as a writer for The Daily Muse in 2013. During her time there, she focused on producing engaging content that resonated with the publication's audience. This experience further developed her writing skills and understanding of content strategy.